Dental & Medical Review Management

Your Patients Love You. Now Let Google Know.

FiveFlow sends an automated text after every appointment. Patients rate their experience, get an AI-drafted review, and post it to Google — before they leave the parking lot.

14-day free trial No credit card required 300 free Flow Credits
FiveFlow Dashboard — Bright Smile Dental

Reviews This Month

47

Average Rating

4.9

Response Rate

94%

Smart routing: 3 patients chose private feedback this week
The Review Challenge for Medical Practices

Great Care Doesn't Automatically Mean Great Reviews

Most practices provide excellent care but struggle to convert patient satisfaction into Google reviews.

Patients Love You But Rarely Leave Reviews

Happy patients walk out the door and forget to leave a review. Meanwhile, one unhappy patient goes straight to Google. Your online rating doesn't reflect the care you provide.

Your Competitor Has 200+ Google Reviews

New patients choose providers based on Google reviews and ratings. The practice with more reviews wins — even if your care is better.

No Time to Chase Reviews Between Appointments

Your staff is busy with patient care, scheduling, and billing. Manually following up for reviews is the last thing anyone has time for.

Simple Setup

How FiveFlow Works for Your Practice

Set up in under 10 minutes. See your first new reviews within days.

01

Import Your Patients

Upload your patient list via CSV or sync automatically through QuickBooks or Xero. No manual data entry needed.

02

Send Post-Appointment Requests

Automated SMS and email review requests go out after each appointment. Timed perfectly so patients remember their experience.

03

Smart Routing

Patients rate their experience first. Happy patients (4-5 stars) head to Google with an AI-drafted review. Others can share private feedback — or still post publicly if they choose.

04

Watch Your Reviews Grow

Track your review growth, monitor your rating, and respond to reviews with AI-powered reply suggestions — all from one dashboard.

Built for Medical Practices

Features Your Practice Actually Needs

Everything you need to build a strong online reputation, without the enterprise price tag.

Post-Appointment Automation

Review requests are sent automatically after appointments. Set the timing that works best for your practice.

Smart Routing

Every patient chooses their path — Google review or private feedback. The only platform at this price point that gives patients a voice either way.

HIPAA-Friendly Messaging

Templates designed for medical practices. No patient health information in review request messages.

AI Review Responses

Get professional, thoughtful reply suggestions for every review. Respond quickly without writing from scratch.

QuickBooks & Xero Integration

Automatically sync your patient list from your accounting software. No spreadsheets or manual imports.

NLP Review Insights

AI analyzes your reviews to surface recurring themes — what patients love, what needs attention, and trending topics.

What Dental Practices Typically See

Results vary by practice, but here's what dental and medical practices typically report.

Practices typically see

3-5x

more reviews in 90 days

Within the first few months

4.2 → 4.8

typical rating improvement

Via smart routing

Up to 73%

concerns captured privately

Key Highlights for Medical Practices

HIPAA-friendly messaging templates — no patient health info in messages
Automated post-appointment timing so patients are reached at the right moment
Private feedback capture gives you a chance to resolve concerns before they go public
AI-assisted review responses save time between appointments

Results vary by practice size, location, and patient volume. All claims use hedged language and represent typical outcomes.

Limited to First 100 Subscribers

Founding Member Program

Be one of the first 100 subscribers and lock in 50% off your first year on any annual plan. Price locked for life while your subscription stays active.

Starter

$24.58/mo

Most Popular

$41.25/mo

Pro

$74.58/mo

Claim Your Founding Rate

Affordable Plans for Every Practice

Plans start at $59/mo. No contracts, cancel anytime.

Starter

Perfect for solo practitioners

$59/mo
  • 100 Flow Credits/mo
  • 1,000 emails/mo
  • Smart routing
Start Free Trial
Most Popular

Growth

Most popular for growing practices

$99/mo
  • 300 Flow Credits/mo
  • 3,000 emails/mo
  • Smart routing
Start Free Trial

Pro

Multi-location practices

$179/mo
  • Unlimited Flow Credits/mo
  • 10,000 emails/mo
  • Smart routing
Start Free Trial

View full pricing details →

Dental Review Management FAQ

Frequently Asked Questions

Common questions about getting more Google reviews for your dental or medical practice.

What is the best way for dental practices to get more Google reviews?

The most effective approach is sending automated SMS review requests within 1-2 hours after a patient's appointment. Dental practices using FiveFlow's smart routing typically see 3-5x more Google reviews because happy patients are directed straight to Google while concerned patients leave private feedback instead.

Is it legal to ask dental patients for Google reviews?

Yes. Google's guidelines allow businesses to ask customers for reviews. However, you cannot offer incentives for reviews, pay for reviews, or selectively ask only happy patients (known as review gating). FiveFlow sends requests to all patients equally and uses smart routing after they rate their experience.

How can dentists handle negative Google reviews?

FiveFlow's smart routing intercepts unhappy patients before they reach Google. Patients who rate 1-3 stars are redirected to a private feedback form, giving your practice a chance to address concerns directly. For negative reviews already on Google, FiveFlow provides AI-suggested responses to help you reply professionally.

Does FiveFlow integrate with dental practice management software?

FiveFlow integrates with QuickBooks and Xero for patient billing sync, and with HubSpot for CRM. You can also import patient lists via CSV or use the API. Automated review requests can be triggered after appointments are completed.

How much does review management software cost for dental practices?

FiveFlow starts at $59/month for dental practices, which includes 100 SMS review requests, email campaigns, smart routing, and Google review monitoring. This is significantly more affordable than enterprise platforms like Podium ($399/month) or Birdeye ($299/month).

Ready to Grow Your Practice's Online Reputation?

Join dental and medical practices across the country that use FiveFlow to turn patient satisfaction into 5-star Google reviews.

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